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Terms and Conditions – Boosters

Booster Classes

Below are the Terms and Conditions for my English Boosters.

1. Course Tiers & Benefits

Gold – £320

  • Live lessons twice a week
  • In-class verbal feedback
  • Weekly task feedback and marking
  • Access to premium resources

Silver – £160

  • Live lessons twice a week
  • In-class verbal feedback
  • No written feedback

Bronze – £50

  • Access to lesson recordings only
  • No written or verbal feedback

2. Payment and Refund Policy

  • The total cost of the course is payable in advance.
  • A full refund is available for Gold and Silver students if cancellation occurs before 14 days of the first lesson.
  • There is no refund for Bronze students.
  • If cancellation occurs after 14 days of the start date, a 50% refund of remaining lessons will be provided at a rate of £40 per lesson for Gold and £20 per lesson for Silver.
  • After the course has been running for 10 days, no refunds will be issued.
    • Example #1: I bought the Gold tier for £320 and cancelled more than 14 days before the course start date. I will receive a full refund of £320.
    • Example #2: I bought the Silver tier for £160 and cancelled fewer than 14 days before the course start date. I am entitled to a 50% refund of the unused lessons. All 8 lessons remain, charged at £20 per lesson = £160, so my refund is £80.
    • Example #3: I bought the Gold tier and attended the first 3 lessons, then cancelled within the first 10 days of the course. I am entitled to a 50% refund of the remaining 5 lessons. 5 remaining lessons × £40 = £200, so my refund is £100.
    • Example #4: I bought the Gold tier and cancelled after the course had been running for more than 10 days. I will not receive a refund.
  • All payments must be made in advance; students who have not completed payment will not have access to lessons or materials.

3. Feedback Policy

  • Students must submit assignments before the deadline to receive teacher feedback.
  • Only assigned tasks can be submitted; students may not substitute alternative work.
  • The teacher reserves the right to refuse marking if a student does not follow the assignment instructions or submission dates.

4. Attendance and Access

  • If a student is unable to attend a live session due to illness or other reasons, no refund will be given.
  • Lesson recordings and materials will be provided for students to catch up in their own time.
  • Lesson recordings and materials will remain accessible until July 2028.

5. Technology Requirements

  • Students must have a working laptop, internet connection, microphone, and camera to participate in live lessons.

6. Intellectual Property

  • Course materials and recordings are for enrolled students only and must not be shared with others.

7. Data Privacy

  • Email addresses will be shared with Microsoft Teams to set up lessons.
  • Student data will not be sold to third parties or used for third-party advertising.

8. Code of Conduct

  • All participants are expected to maintain a respectful and supportive environment. Disruptive or disrespectful behaviour will not be tolerated and may result in removal from the class without a refund.
  • Please arrive on time for each class to avoid disruptions and to ensure you get the most out of the session.
  • We reserve the right to amend these terms and conditions at any time. Participants will be notified of any changes, and continued participation in the class signifies acceptance of the updated terms.

9. Data Protection

  • Your personal information will be handled in accordance with our Privacy Policy. We will not share your details with third parties without your consent.

10. Class Recordings

  • By enrolling in our group classes, you grant us permission to record the sessions. These recordings will be shared on a closed platform to your classmates and other students, available for purchase.
  • The recorded videos are intended to help you and your classmates review and catch up on any missed content.

11. Student Eligibility

  • This class is exclusively for students. Adults, including parents, teachers, or any non-students, are not permitted to participate.
  • All participants must be enrolled in secondary/high school or be home-schooling.
  • Students should be aged between 14-18.
  • The organiser reserves the right to verify student status during the class. Any participant who does not meet this requirement will be immediately removed from the session, and no refund will be issued.

By enrolling in the Booster, you agree to these terms and conditions. If you have any questions, please contact me before making your payment: sarah@taughtly.co.uk