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Masterclass – Terms and Conditions

First Language English Masterclass – Spring 2026

1. Course Overview

The IGCSE First Language English Masterclass (0500/0990) will run from 23rd February until 22nd April, 2026. The program includes:

  • Two live 60-minute lessons per week (total of 18 live classes).
  • Classes will be held on Mondays and Wednesdays at 13:30-14:30 GMT, changing to 14:30-15:30 BST from 30th March.
  • One pre-recorded video lesson per week.
  • Weekly written exam practice with personalised feedback.
  • Access to lesson recordings and materials until July 2027.
  • All lessons will be recorded and held on Microsoft Teams. Email addresses will be shared with this third party for lesson setup.

2. Course Tiers & Benefits

Gold – £550

  • Live lessons twice a week
  • In-class verbal feedback
  • Weekly task feedback and marking
  • Access to Premium Writing Course

Silver – £225

  • Live lessons twice a week
  • In-class verbal feedback
  • No written feedback

Bronze – £100

  • Access to lesson recordings only
  • No written or verbal feedback

3. Payment and Refund Policy

  • The total cost of the course is payable in advance.
  • A full refund is available for Gold and Silver students if cancellation occurs before February 20th, 2026.
  • There is no refund for Bronze students.
  • If cancellation occurs after February 20th, 2026, a 50% refund of remaining lessons will be provided at a rate of £30 per lesson for Gold and £12 per lesson for Silver.
  • After April 1st, no refunds will be issued.
    • Example #1: I bought Masterclass Gold in January, but on February 21st, I cancelled. Since this is after February 20th, I’m entitled to a 50% refund of unused lessons. 18 lessons are remaining at 30 GBP per lesson = 550 GBP divided by half = refund of 275 GBP.
    • Example #2: I bought Masterclass in January and attended all my classes until April 15th. On April 15th, I cancel. I will not receive any refund as the cancellation date is after April 1st.
    • Example #3: I bought Masterclass as a Bronze student for 100 GBP. I cancel in April. I will not receive a refund as I have Bronze access to recordings.
  • All payments must be made in advance; students who have not completed payment will not have access to lessons or materials.

4. Feedback Policy

  • Students must submit assignments before the deadline to receive teacher feedback.
  • Only assigned tasks can be submitted; students may not substitute alternative work.
  • The teacher reserves the right to refuse marking if a student does not follow the assignment instructions or submission dates.

5. Attendance and Access

  • If a student is unable to attend a live session due to illness or other reasons, no refund will be given.
  • Lesson recordings and materials will be provided for students to catch up in their own time.
  • Lesson recordings and materials will remain accessible until July 2027.

6. Technology Requirements

  • Students must have a working laptop, internet connection, microphone, and camera to participate in live lessons.

7. Intellectual Property

  • Course materials and recordings are for enrolled students only and must not be shared with others.

8. Data Privacy

  • Email addresses will be shared with Microsoft Teams to set up lessons.
  • Student data will not be sold to third parties or used for third-party advertising.

9. Code of Conduct

  • All participants are expected to maintain a respectful and supportive environment. Disruptive or disrespectful behaviour will not be tolerated and may result in removal from the class without a refund.
  • Please arrive on time for each class to avoid disruptions and to ensure you get the most out of the session.
  • We reserve the right to amend these terms and conditions at any time. Participants will be notified of any changes, and continued participation in the class signifies acceptance of the updated terms.

10. Data Protection

  • Your personal information will be handled in accordance with our Privacy Policy. We will not share your details with third parties without your consent.

11. Class Recordings

  • By enrolling in our group classes, you grant us permission to record the sessions. These recordings will be shared on a closed platform to your classmates and other Masterclass students, available for purchase.
  • The recorded videos are intended to help you and your classmates review and catch up on any missed content.

12. Student Eligibility

  • This masterclass is exclusively for students. Adults, including parents, teachers, or any non-students, are not permitted to participate.
  • All participants must be enrolled in secondary/high school or be home-schooling.
  • Students should be aged between 14-18.
  • The organiser reserves the right to verify student status during the class. Any participant who does not meet this requirement will be immediately removed from the session, and no refund will be issued.

By enrolling in the First Language English Masterclass, you agree to these terms and conditions. If you have any questions, please contact me before making your payment: sarah@taughtly.co.uk